Privacy policy

Effective Date: [20 December 2025]

The Wishing Factory (“we”, “us”, “our”) is committed to protecting the privacy of visitors, donors, volunteers, website users, and other stakeholders. This Privacy Policy explains what information we collect, how it is used, how it is shared, and your rights regarding your information.

1. Information We Collect

Personal Information You Provide

We collect personal data that you voluntarily submit when:

  • Making a donation
  • Signing up for newsletters or awareness campaigns
  • Registering as a volunteer or intern
  • Filling out a contact or wish form

Examples: name, email address, phone number, location, payment details (handled securely by third-party processors), and message content.

Automatically Collected Data

We may collect non-personal information automatically:

  • IP address, browser type, pages visited, session time, device type
    This helps us analyze site usage and improve services.

Cookies and Tracking

We use cookies and similar technologies to:

  • Enable basic site functionality
  • Analyze trends and website performance
  • Personalize your experience

You may manage cookies through your browser settings.

2. How We Use Your Information

We use personal information to:

  • Process donations securely
  • Provide communications (newsletters, updates) if you opted in
  • Respond to inquiries and support requests
  • Improve website performance and user experience
  • Comply with legal obligations

3. How We Share Information

We do not sell or rent your personal data. We may share data with:

  • Service providers (e.g., payment gateways, email systems)
  • Legal or regulatory bodies if required by law
  • Our trusted partners that support our mission delivery

4. Data Retention

We retain your personal information only as long as necessary to fulfill the purpose it was collected or to comply with legal obligations.

5. Security

We implement reasonable security measures to protect your data. However, no digital method is completely secure.

6. Third-Party Links

Our website may link to third-party sites. We are not responsible for their privacy practices.

7. Children’s Privacy

We do not knowingly collect personal data from children under 18 without parental consent.

8. Your Rights

Depending on your jurisdiction, you may have rights to:

  • Access or update your data
  • Request deletion
  • Withdraw consent to communications

9. Changes to this Policy

We may update this policy from time to time. The latest version will be published here with a revised effective date.

10. Contact Us

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